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A regional contact point for carers who require support & respite services to assist them in their caring role, in the Southern region of Melbourne. The service also provides information about local aged and disability services to assist people to live independently in their own home. Carer support services are available from 8.30am-5.00pm weekdays, including an urgent response 24 hours a day, by phoning Freecall 1800 059 059. This service provides emotional support to carers, assists them to make informed choices about their caring and support needs, and can arrange access to respite services tailored to meet their needs and the person they care for. The community information and referral service is available from 8.30am-5.00pm on weekdays by phoning Freecall 1800 052 222. This service is aimed at people living at home alone, general practitioners, service providers and students who require information about community aged care, disability and other support services.

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The Commonwealth Carelink Centre aims to help you live independently in your own home. It can provide information about community aged care, disability and other support services. It can also provide advice on - - the range of services available and how to contact them - who is eligible to receive the services - whether there are any costs associated with receiving the services, and - aged care assessment services for access to Community Aged Care Packages or entry into aged care homes.

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The Commonwealth Carelink Centre provides a single point of access for information about, and referral to community care services in a region through the establishment of a national telephone number. (1800 052 222). This service is available to all residents with particular reference to the elderly and people with a disability. The single source of information provided by Commonwealth Carelink Centres makes the time consuming and sometimes complex task of finding care and support easier.

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An information service putting older people, people with disabilities and those that care for them in touch with community, aged care & disability services to maximise independence.

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