NSW Ombudsman

About NSW Ombudsman

The Ombudsman functions include dealing with complaints about the public sector and the provision of community services, determination of FOI applications, oversighting the investigation of complaints about police and the handling of allegations of child abuse by persons employed bynagencies within jurisdiction, and reviewing implementation of certain legislation. Deals with complaints about: Department of Community Services (DoCS), the Department of Ageing, Disability and Home Care (DADHC) and organisations that are funded, licenced or authorised by the Minister for Community Services, Ageing and Disability Services. These include licensed boarding houses; disability day, support, respite and accommodation services; children's services; early intervention; child protection and out of home care services; homeless persons accommodation; ageing and home and community care services; neighbourhood and family support services. The NSW Ombudsman is independent and impartial.