Office of the Ombudsman - Tasmania

About Office of the Ombudsman - Tasmania

The Ombudsman investigates complaints about administrative action taken (or not taken) by Local Government Authorities, Statutory Authorities, and State Government Departments. Also investigates complaints against electricity and gas entities under the Energy Ombudsman Act 1998. Investigations are independent and impartial and are carried out in private and as informally as circumstances permit. In instances where a complainant has not been fairly and properly treated the Ombudsman makes recommendations for remedial action.nThe Ombudsman carries out external reviews of decisions made by government agencies, statutory authorities and local government under the Freedom Of Information Act.nThe Ombudsman also administers the Public Interest Disclosure Act 2002 and the Personal Information Privacy Act 2004.