Transperth Customer Service Assistants

About Transperth Customer Service Assistants

Customer Service Assistant for people with disabilities (If you are a train passenger who requires assistance to board or alight from suburban trains you may use the 'Telephone for Assistance' booking service. To organise assistance call 1800 800 022 (please allow at least 60 minutes before you require this service). Updated March 2008nnWhen you call this number be prepared to give the operator the full details of your proposed journey. You will need to supply the following:nnDeparture time nDeparture point nDestination arrival time nAny return details nContact telephone numbers nYour namenThese details will allow a Customer Service Assistant (CSA) to be positioned at your boarding station, destination and transfer point if required. Please arrange to be at the station at least 5 minutes prior to the train's timetabled departure time so that the CSA can assist you.