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Community Options Program - Case Management

Case management is an approach to service delivery which attempts to ensure that clients with complex and/or multiple problems and disabilities receive the services they need in a timely and appropriate fashion. Instead ofn providing a direct service, it utilises case managers to direct clients to the appropriate service provider. The case manager takes the...

Ground Floor
1 West Terrace
Suburb: BANKSTOWN
State: NSW
Postcode: 2200

(02) 9796 4688

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Case management up to 8 weeks, nursing care, loaning equipment, referral, physiotherapy and Occupational Therapy. Service assists people with the following essential criteria: *Over 65 yrs with an illness / injury (over 45 yrs if indigenous) * Under 65 yrs with a disorder which would normally affect an older person * Lives within the Greater Taree, Great Lakes and Gloucester LGA's * Would benefit from a short-term intensive period of intervention. Must also have at least one of the following: * Recent acute illness / injury resulting in reduced ability to self care temporarily * Recent exacerbation of a chronic illness resulting in reduced ability to self care temporarily * Recent surgical intervention resulting in reduced ability to self care temporarily * History of non compliance with treatment / medications * Carer is frail aged * Client is the carer of a frail aged person * Recent episodes of confusion or disorientation.

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Service includes: Macleay Neighbourhood Aid which aims to assist people to remain as independent as possible in their own home. Community Options - clients requiring high level service eg personal care, dementia respite, housework, home nursing, paramedical, provision of equipment and case management. Community Aged Care Packages - ACAT assessment required. Veterans Home Care providing low level support to eligible Veterans includes domestic assistance, personal care, respite, home and garden maintenance. Boronia Gardens Day Centre and Valley Tours - in centre activities and outings.

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Recent discussions

I recently had a 5 day holiday for a family get together, and I had a friend from Sydney stay in my unit to look after my cat as I could not take here with us. Sadly, one of our neighbor's put a note on her car window, that she was not allowed to park the car there, and that she had been reported to Department of Housing. the spot she parked in is a spare spot, and not parking has been officially allocated to tenants. I spoke to dept of housing about this, and was told it was quite ok for me to have a visitor stay, and for them to use that car space and that they would notify all the tenants of this. But to date nothing has happened, and I have another trip away coming up soon, and really don't want this to happen again. Any advice would be appreciated.

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Tanya Jackway

Noosaville

I'm a single mum of 4 homeless all my money is going on accommodation now this is our last day in a motel and I haven't got any money to get another week somewhere in need of a home or accommodation + needing emergency food vouchers

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