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Under the Aged Care Act, all aged care homes must meet an accreditation requirement to be eligible to receive a Commonwealth residential care subsidy. The Aged Care Standards and Accreditation Agency Limited manages the residential aged care accreditation process; promotes high quality care and assists industry to improve service quality by identifying better practice, and providing information, education and training. A list of accredited aged care homes and copies of report/s for each aged care home may be accessed at www.accreditation.aust.com.

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Provides independent review of a wide range of Commonwealth government decisions eg. pension and veterans entitlements, taxation, social security payments. Therefore, if you do not agree with a decision of Commonwealth Dept/agency, you may be able to get it changed.

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