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Pensioners can receive an advance of their pension to help with one off expenses. These have to be repaid.

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Free voluntary bill paying option for regular deductions from Centrelink payments. Available for rent, gas, electricity and water.

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For callers who wish to report what they see as a fraud of the Centrelink system.

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This scheme is part of the Commonwealth Government's initiatives to enhance the rights of older people living in residential aged care facilities. A community visitor befriends residents who are isolated and would like a regular visitor.

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The Home and Community Care (HACC) Program provides grant funding to a range of government and non government organisations to deliver a comprehensive integrated and co-ordinated range of basic maintenance and support services to the target group. Organisations support people to remain as independent as possible at home and in the community thereby enhancing quality of life and/or preventing or delaying inappropriate admission to long term residential care. Eligibility is based on frailty relating to impaired functional capacity where people have difficulties with activities of daily living such as dressing, preparing meals and using public transport.

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Responsible for a wide range of policies and programs covering the provision of family support, assistance to individuals (through means such as the safety net) and community support services.

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The aim of the Disability Program is to assist people with a disability to participate in community life as equal citizens. The Program supports organisations in Tasmania to operate quality agencies which provide employment opportunities and advocacy services for people with a disability.

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Commonwealth grants are made available to non-government welfare organisations to provide emergency relief to people in need. The objective of ER is to assist people in financial crisis to deal with their immediate crisis situation in a way that maintains the dignity of the individual and encourages self reliance. Assistance from Emergency Relief providers to clients is primarily in the form of: purchase vouchers of a fixed value (eg for food, transport or chemist vouchers), assistance with rent/accommodation, part-payment of utility account/s, material assistance such as food parcels or clothing; and/or appropriate referrals to other services that help to address underlying causes of financial crisis.

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The Department of Health and Ageing advises the Australian Government and implements government policies on public health care, health care funding and aged care services. The Department is responsible for the promotion of the good health of all Australians and the reduction of illness through regulatory, social marketing and funding programs. It ensures all Australians have access to key health services including: . aged and community services . public health initiatives . Medicare and pharmaceutical benefits . hospital and health care funding . health services for Aboriginal people and Torres Strait Islanders . emergency services for people in crisis.

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The Freedom of Information Acts gives you the general right of access to information held by Centrelink and other Commonwealth Agencies. The Centrelink Customer Service Centre has a FOI contact officer who can help you with your request for information.

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The community officer is able to help people who are having difficulties completing Centrelink paperwork, in the north of the state (63 region). The community officer can help either over the phone or in their own home

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