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Great Southern Regional HACC Contracts Manager provides project support for Regional HACC Services. No Client Contact - other than Complaint Resolution. Regional Head Office for Albany area with information on: Aged Care Unit, ACAT, National Accreditation Plan Coordinator, Patient Care Coordinator.

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Telecentre Marble Bar

WA, Australia

computers, internet access, faxing, photocopying, video conferencing, conference room hire

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Pensioners can receive an advance of their pension to help with one off expenses. These have to be repaid.

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Enhancing primary health care and gneral practice multipurpose services, rural health initiatives, reform to the residential aged care system. Implementing support for people in the community requiring care and their carers. Publication of Comm. Funded Residential Aged Care Services Guide. updated each 6 months. Aged Care Info. Brochures. Avail. in English and 14 other languages. Also National Continence Helpline 1800 33 00 66. Updated April 2008

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They will put through to the area you want.1800 550 552 (complaint line) Updated April 2008

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The Department of Health and Ageing is responsible for the development of policies and legislations regarding health and aged care within Australia.

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Free voluntary bill paying option for regular deductions from Centrelink payments. Available for rent, gas, electricity and water.

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For callers who wish to report what they see as a fraud of the Centrelink system.

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AEC is responsible for Commonwealth electoral and referendum administration. They are responsible for maintaining and updating Commonwealth, State and Local electarol roles, conducting elections, referendums and industrial elections and enforcing compulsory elections.

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Terrace Emporium

NT, Australia

Medicare telephone booth available to lodge your claim. Need Medicare card and account/receipt. Fast way to claim, and reimbursement will go directly into your bank account.

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Oversees a diverse portfolio includes visa issue, passport enquiries, the granting of australian citizenship & settlement

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Referrals to podiatry, social workers and community agencies

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Department of Veterans Affairs - Gold Coast All general enquiries for DVA pensioners e.g. Pension queries, assessment contacts for home modifcations, travel to appointments etc. All health care enquiries and provision of mobility aids for entitled persons. Three main functions, care, compensation, commemoration for the men and women who served in the defence of the nation

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Details: Service provision includes - assistance with DVA pensions, benefits and entitlements. Information, advocacy and liason with and on behalf of the veteran community. By appointment only.

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Details: Service provision includes - assistance with DVA pensions, benefits and entitlements. Information, advocacy and liason with and on behalf of the veteran community. By appointment only. Main Contact: Marlene Constable

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Centrelink - Queensland

QLD, Australia

Gold Coast Appointments: 13 1021 Customer Relations: FreeCALL- 1800 050 004 Centrelink Multilingual Call: 13 1202 TTY: FreeCALL- 1800 810 586 TTY Customer Relations: FreeCALL- 1800 000 567 Report a Suspected Fraud: 13 7230 Farm Hel Comments: Retirement Services: 13 2300 Disability, Sickness and Carers: 13 2717 Family Assistance Office: 13 6150 Youth and Student Services: 13 2490 ABSTUDY: 13 2317 Employment Services: 13 2850

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Centrelink - Queensland

QLD, Australia

Gold Coast Retirement Services by Appointment. Families ( 13 61 50) Youth and Student (13 24 90) Telephone Service only.

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Respite is a break from the responsibility of looking after someone. The service can assist you by providing emergency and planned respite, information and links to existing respite networks within your local area. It can provide information and advice about respite options; provide financial assistance for respite when needed; work with carers to plan options which suit their needs and the needs of the person they care for; assist in identify gaps in service provision for carers; help carers establish carer support groups; provide training, information and support to carers within the region.

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Moruya Community Library

NSW, Australia

Library collection , Internet access, Story time; Photocopying and word processing.

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Lobby group for retirees and pensioners

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Queanbeyan City Library

NSW, Australia

Public Library Services including: Reference information; Childrens' Library Services; Local history; Collections; House-bound service; Photocoping in Colour and Black& White; Internet.

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Co-ordinates and disseminates information regarding HACC programs. Plans in order to provide equity of access to HACC services to minority or disadvantaged groups. Community Organisation.

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Library and information services to residents of Cooma-Monaro, Bombala and Snowy River Councils.Internet, photocopying, reference collection and lending collection. Collection of Alzheimer's & Dementia collection & Cerebal Palsy

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Carer support provides various forms of support to Carers of people who are frail aged or have a dementing illness and come from Culturally & Linguistically Diverse (CALD)backgrounds.

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Yass Valley Council

NSW, Australia

Community Policy and Services Development; Information, Referral and Planning.

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Provides information to Aboriginals and Torres Strait Islander people on Centrelink policy changes and how to receive correct entitlements and maintain those entitlements.

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Centrelink - Leichhardt

NSW, Australia

Centrelink - Retirement 132 300, Pensioner Education Supplement (PES) 132 490. Disability, Sickness & Carers, Mobility Allowance, Bereavement Allowance (Wife Pension/Partner Allowance), Parenting payment 132 717. Youth, Students, Austudy- 132 490. Assistance for Isolated Children - 132 318. Family Assistance Office, Tax Benefit, Maternity Allowance, Immunisation Allowance, Parenting Payment, Health Care Card, Maintenance Enquiries, Double Orphan Pension, JET, Bereavement Allowance - 136 150. Appointments - 131 021. New start - 132 850. Financial Information Service -136 357. Employer Contact - 131 158. Career information - 9209 1661.

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Provides information and support for people from Aboriginal and Torres Strait Islander (ATSI) communities to empower them to access Home and Community Care Services. The Access Worker also works with local community services to promote awareness about ATSI issues, and assist them in providing culturally appropriate service delivery.

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Medicare - Bondi Junction

NSW, Australia

The Medicare benefits arrangements are designed to provide financial assistance to people who incur medical expenses from public hospitals and professional services rendered by qualified medical practitioners, participating optometrists and eligible dentists (some surgical procedures and specified items under the Cleft Lip and Palate Scheme). The payment of Medicare benefits, information about Medicare and applications are all available at Medicare offices. Note that where practitioners decide to bulk bill Medicare, the service is free of charge to the patient.

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This scheme is part of the Commonwealth Government's initiatives to enhance the rights of older people living in residential aged care facilities. A community visitor befriends residents who are isolated and would like a regular visitor.

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The Home and Community Care (HACC) Program provides grant funding to a range of government and non government organisations to deliver a comprehensive integrated and co-ordinated range of basic maintenance and support services to the target group. Organisations support people to remain as independent as possible at home and in the community thereby enhancing quality of life and/or preventing or delaying inappropriate admission to long term residential care. Eligibility is based on frailty relating to impaired functional capacity where people have difficulties with activities of daily living such as dressing, preparing meals and using public transport.

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Responsible for a wide range of policies and programs covering the provision of family support, assistance to individuals (through means such as the safety net) and community support services.

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The aim of the Disability Program is to assist people with a disability to participate in community life as equal citizens. The Program supports organisations in Tasmania to operate quality agencies which provide employment opportunities and advocacy services for people with a disability.

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Commonwealth grants are made available to non-government welfare organisations to provide emergency relief to people in need. The objective of ER is to assist people in financial crisis to deal with their immediate crisis situation in a way that maintains the dignity of the individual and encourages self reliance. Assistance from Emergency Relief providers to clients is primarily in the form of: purchase vouchers of a fixed value (eg for food, transport or chemist vouchers), assistance with rent/accommodation, part-payment of utility account/s, material assistance such as food parcels or clothing; and/or appropriate referrals to other services that help to address underlying causes of financial crisis.

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Centrelink - Ipswich

QLD, Australia

Ipswich, aged, disabled, unemployed, parents, child, work, retirement, disability, study, education.

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Tony Windsor - MP

NSW, Australia

Independent Member for New England

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Tony Windsor - MP

NSW, Australia

Independent Member for New England

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The Department of Health and Ageing advises the Australian Government and implements government policies on public health care, health care funding and aged care services. The Department is responsible for the promotion of the good health of all Australians and the reduction of illness through regulatory, social marketing and funding programs. It ensures all Australians have access to key health services including: . aged and community services . public health initiatives . Medicare and pharmaceutical benefits . hospital and health care funding . health services for Aboriginal people and Torres Strait Islanders . emergency services for people in crisis.

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Phone claiming. Need Medicare number, receipt details, BSB and bank account number and name details for direct deposit to bank account (1 week process) or send cheque (3 week process). must post in claim as well. Also now available to residents in the

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Support and Administration assistance to HACC Services in North West NSW

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Service provision for people of CALD background where English is not spoken or a second language.

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Centrelink - TTY Service

ACT, Australia

National Relay service they relay calls for deaf people who have TTY's

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Information and Cultural Exchange (ICE) is a dynamic community, cultural, information technology and arts organisation working across Greater Western Sydney. ICE manages SWITCH, Western Sydney's state-of-the-art multimedia and digital arts access centre. ICE produces the critical publication and online resource Artfiles, the Arts Directory for Western Sydney.

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Family Assistance Office

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Centrelink-Goulburn

NSW, Australia

Centrelink is a Government agency delivering a range of Commonwealth Services to the Australian Community.As well as paying income support payments for a number of departments,Centrelink also offers a large range of services for people with special needs.

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State Member of Parliament able to assist with issues relating to the NSW State Govt for people living in Mt Druitt electorate.

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State member for parliament able to assist with resident issues.

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Called Healthlink Information & referral services. Operates a Centrellink subagency

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Provides permanent, low cost rental accommodation for those who meet the Dept's criteria - low income earners, pensioners, disabled. Provides a range of services and programs including public housing, special purpose housing and rent start. Rent start assists low income earners with the payment of a bond. An appointment is required for rental assistance.

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Commonwealth Government Dept responsible for nursing home, hostel and self care accommodation standards and complaints and the Domiciliary Nursing Care Benefit. Also promotes, develops and funds health and aged care services throughout Australia. Provides policy advice and implements government policies on public health, health care, health care funding and aged care services.

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Medicare Casuarina

NT, Australia

Visit Medicare office to claim 85% of the scheduled fee for Doctors visits. You qualify for the $300 Medicare safety Net threshold if: Your family qualifies for Family Tax Benefit PArt A ( call Family Assistance Office on 136150 for details), You are covered by these Commonwealth Consessions Cards - a Health care card, a Pensioner Consession Card or a Commonwealth Seniors Health Card. The $700 threshold is for all other people - singles, couples and higher income families. Download registration form from www.health.gov.au

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The Townsville office of the Deptartment of Health and Ageing administers funds for Commonwealth Programmes in relation to aged care and office of Aboriginal and Torres Strait Island Health.

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The Palliative Care Section of the Department of Health and Ageing acts in collaboration with state and territory governments, institutions and key stakeholders to ensure ongoing improvement in the provision of quality palliative care to all Australians. Palliative Care is directly involved with the sector through its administration of funding via state and territory governments to such groups through the Palliative Care in the Community initiative and the Local Palliative Care Grants Program. The section is vitally concerned with: support for patients, families and carers in the community; increased community access to palliative care medicines via the Palliative Care Medicines Working Group; workforce education, training and support; and, research and quality improvement for palliative care services. Further detail on the section's role within the Department of Health and Ageing can be found at: http://www.health.gov.au/palliativecare

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Medicare Teleclaim is a service applicable to people in remote areas only. It allows telephone claims to be processed, by giving your Medicare number, information from your medical account and/or receipt, also bank details where refund can be deposited. No claim form is required, simply write the reference number given to you by Medicare at the time of your call then post to GPO Box 9847 in your capital city.You will be paid by direct deposit into your nominated account or by cheque, which can be posted to you.

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Medicare Darwin

NT, Australia

Visit Medicare office to claim 85% of the scheduled fee for Doctors visits. You qualify for the $300 Medicare Safety Net threshold if: Your family qualifies for Family Tax Benefit Part A (call Family Assistance office on 136 150 for details). You are covered by these Commonwealth Concessions Cards - a Health Care Card, a Pensioner Concession Card or a Commonwealth Seniors Health Card. The $700 threshold is for all other people - singles, couples and higher income families. Download registration form from ww.health.gov.au

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Medicare telephone booth available to lodge your claim. Need Medicare card and account/receipt. Fast way to claim and reimbursement will go directly in your bank account.

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Margaret May MP

QLD, Australia

Gold Coast Margaret May MP Federal member for Mc Pherson

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The Freedom of Information Acts gives you the general right of access to information held by Centrelink and other Commonwealth Agencies. The Centrelink Customer Service Centre has a FOI contact officer who can help you with your request for information.

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CENTRELINK COMMUNITY AGENT.

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Looma Community Agent

WA, Australia

CENTRELINK AGENT

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CENTRELINK AGENT

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CENTRELINK AGENT

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Yiyili Community Agent

WA, Australia

CENTRELINK AGENT

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CENTRELINK AGENT - Employment

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CENTRELINK AGENT

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Steven Ciobbo MP

QLD, Australia

Gold Coast Steven Ciobbo MP Federal Member for Moncrieff.

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The community officer is able to help people who are having difficulties completing Centrelink paperwork, in the north of the state (63 region). The community officer can help either over the phone or in their own home

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Copies can be requested for "Protecting Australia Against Terrorism" publications, including fridge magnets

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ACT Office foe Ageing

ACT, Australia

The overall aim of the CPP program is to link multicultural communities to aged care services. The 2007/8 CPP project will focus on providing training and education in Dementia and Palliative care to Multicultural Aged Care volunteers. This project is funded by the Commonwealth Department of Health and Ageing and managed by ACT Health, Aged Care and Rehabilitation Services.

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The Commonwealth Carelink Centre is a free information and referral service for the community to help people live independently; information is provided to the elderly, people with disabilities, their carers and family members, health professionals, practice staff and service providers. In the Barwon region this service is auspiced by Barwon Health.

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KACC is a not for profit community based organisation assisting communities to apply for funding under the Regional Partnership program.

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The Australian Electoral Commission (AEC) is responsible for conduting federal elections and referendums and maintaining the electorla roll. Electors only need to complete one form to enrol for federal, state and local government elections. The AEC provides a range of options for voting where people have difficulty in attending a polling place. The ACE also provides a range of electoral information and education programs and activities. Interested groups may contact the office for information.

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