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Acute adult psychiatric unit

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Adolescent Family Counselling and Casework

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DOCS works with community partners and the community to help protect and care for children.

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To provide free information, orientation, referral and casework to recent arrivals and migrants, helping them to settle in Australia and gain access to other services. The service will advocate on clients behalf and provide case management. Assessment of level of torture and trauma can be arranged and service will work with relevant psychologist/counsellor and client. TIS available for appointments over speaker phone if required.

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This service works with children and adolescents up to the age of 18 and their parents, children who have significant problems in their behaviour, interpersonal relations, social relations, development and mental health conditions. The service has limited access to a Consultant Child & Adolesent Psychiatry provided by the New Children's Hospitial in Sydney via Video Conferenceing/Telehealth. They work from the following centres on a needs basis: Barham, Barooga, Berrigan, Cummeragunja, Finley, Jerilderie, Mathoura, Moama & Moulamein and Tocumwal.

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Centrelink - Wagga Wagga

NSW, Australia

Centrelink offers a wide range of services which include: Financial payments- Income support, Pensions- Aged, Carer, Disability, Parenting and employment assistance, advice and referral, job education and training programs, concession cards, education supplements and counselling and support. Retirement Services-Aged Pensions Ph 132 300, Disability, Sickness and Carers Ph 132 717, Employment Services Ph 132 850, Youth and Student Services 132 490, Abstudy 132 317, Family Assistance office 136 150, Report Employment Income 132 276, Debt Recovery 136 330, Appointments and Opening Hours Ph 131 021 - For an appointment with a Centrelink Disability Officer, Social Worker, Psychologist or Community Service Officer, Multilingual Call Ph 131 202, Fraud tip off Line 131 524, TTY Customer Relations: FreeCALL 1800 000 567, Phone 132 300 Financial Information Officers, Customer Relations Line-complaints ph 1800 050 004, Veterans Information Service available.

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DOCS - Parkes

NSW, Australia

DOCS - Parkes

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An on-call Service is available after hours and weekends, which is covered by District Nurses. 24 hour Service Phone: 08 8080 1333 - ask for Palliative Care Service. (Current at 28/03/08)

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Primary role is to provides assessment, treatment and case managment for people with mental illness. 24hr phone for emergencies. No waiting list for urgent cases - priorities determined after initial assessment

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Centre based service ring for appointment and come in. Crisis home visit can be arranged. Provide a crisis intervention and supportive counselling for those who are mentally ill and their families. Care management for clients who are mentaly ill and need support. refer to Family counselling, education and support.

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Provides legal advice and representation in criminal matters, for aboriginal and torres strait islander people.

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Translation, interpreting, community liaison, consultancy and project collaboration, community development grants, multicultural marketing awards.

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McAuley Outreach Service

NSW, Australia

Outreach counselling and support usually clients own home for parents with young children where the parent has alcohol or other drug problems. Support with health and child related issues as well as AOD Issues. We also run groups addressing issues relevant to parents.

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Centrelink

NSW, Australia

Retirement planning or assistance: 132300; Injury, disability, carers (for frail age, ill or disabled): 132717; Unemployed: 132850; Parent or guardian: 136150; Planning to study or currently studying: 132490; Newcastle Career Information Centre: 1800 067 482

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ATO Tax Help - Hunter

NSW, Australia

Tax help centres in the Hunter are available at various locations from 1st July to 30 October every year. Client can ring the Tax Office for a list of locations nearest to them. Free community based program assisting low income earners, older people, people with a disability or those from Aboriginal and Non-English speaking backgrounds prepare their tax return , help can be provided in people's homes if required.

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Psychiatric Rehabilitation service for Non Acute Primary diagnosis (mental illness) accepting or desire for rehabilitation intervention. Referral form (PRS) sent to intake. Group program and outreach service for consumers with a mental illness requiring a rehabilitation focus. Supported Recovery Hunter Valley strives to assist individuals who experience mental illness and promote optimal recovery and prevent relapse. This is achieved through providing high quality clinical rehabilitation interventions which are goal oriented and consumer-driven. Supported Recovery Hunter Valley is a specialist clinical rehabilitation service provide extensive assessment and a range of targeted, time interventions for people with medium to longer term mental health problems who demonstrate the capacity for and commitment to change, they provide group programs, individual clinical rehabilitation, disability support, rehabilitation consultancy and advocacy.

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Range of accommodation and support services to homeless and vulnerable young people and their families. Services include accommodation, information, assessment, referral, living skills, advocacy, support, material assistance, counselling and mediation. Various accommodation services from crisis to long term and emergency and for Juvenile Justice clients.

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Provides short term accommodation, in the Wollongong area, to families in crisis. Emergency housing for 6 months, and rent is 25 - 30% of household income depending on the property. Case management is provided by support workers to assist families to address any needs they may have such as, financial issues, health problems, counselling or specialist children's needs. Provides emotional and practical support to assist families to effectively relocate to alternative longer term housing in the broader community. Referral by appointment. For emergencies after hours call Lifeline 131 114. Privacy, confidentiality and informed consent part of client rights. Support also involves actively seeking options for alternative housing in the community. Not a brokerage service but will help people access the practical support they need. Takes clients from the Shellharbour/Kiama area but only has property in the Wollongong area.

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Program providing: Case management for Ageing Parent Carers; Attendant Care; Centre-based Day-care; Children's Disability Respite; Community Options; Day Activity Services; Flexible Respite Program; Good Neighbour; Host Family Respite; Mobile Day Care; Peer Support; Post-school Programs; Respite for Carers; Supported Accommodation Service.

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Counselling/Support/Information/Advocacy to families with children under 5 years of age, facing difficulties and in crisis or where children are at risk of abuse.

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Anglicare Y&FS Flexiblity Plus provides: Flexible user focused case management; Brokerage service for people who have high needs a disbility or complex and long terms needs living in the community (0-65yrs).

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The Bilingual service offers case management, liaison and counselling for consumers and their families in Russian and Spanish and can arrange interpreters for other languages. Intake is through Prince of Wales Hospital. Service provided at Bondi Junction Community Mental Health Centre.

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The Crisis and Intake team is the emergency service based in the inner city of Sydney for the St Vincents Mental Health Service. The service carries out emergency mental health assessments and offers short-term care for people who are in crisis or emotionally distressed. This service also assists people who have recently left inpatient services and offers case management to people who live in hostels for the homeless in the inner city. Don't hesitate to contact the Crisis and Intake Service if you: Feel very emotionally distressed, Are too unwell to come to the hospital and need someone to visit you at home, Feel that you cannot cope with your symptoms or feelings.

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The Case Management Service provides ongoing treatment and support to people with long-term mental health disorders such as schizophrenia and mood disorders. Services offered include: * Mental Health Care * Cognitive Behavioural Therapy * Education about mental health and illnesses * Programs for Cantonese speaking mental health consumers * Programs for the older aged with mental health problems * Programs for those with a substance use disorder and a mental health problem * Relapse prevention

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Administer funds for Community Legal Centres to provide legal representation and advice across NSW as well as Domestic Violence Court Assistance. Their role is to make the justice system accessible to the financially disadvantaged, disabled, people from NESB, women, Aboriginal and Torres Strait Islanders, and those who are institutionalised and experience difficulties when enforcing their rights and defending claims against them. If more than legal advice is needed, they are able to provide legal representation, as they work in partnership with private lawyers who represented nearly half of all legally aided people in case matters. They provide grants of legal aid for civil, family, criminal, administrative law, mental health and veterans matters. For most services clients must meet their means and merit tests. In some cases clients repay the full cost of their case when it is finalised.

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RAPS is a Commonwealth funded program set up to help young people and their families where there is conflict and/or the situation at home has reached a point where the young person could become homeless. Issues addressed may include depression, drugs, alcohol, violence, school truancy, communication, juvenile justice. Need to phone for appointment. New families are assessed at Parramatta office after which they can be seen in other areas as far as Penrith. Appointments can be made outside of normal business hours Monday - Friday only after initial consultation. 1800 654 648

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The Demetia Respite Program provides a flexible respite service for carers of people with dementia. The program provides planning, monitoring and coordination of brokered services to support carers and maintain caring relationships for people with dementia. Carers of people with challenging behaviours will be given priority. Dementia Respite offers co-ordination of respite support and is not a case management program. Services include: home based respite, Community based respite, Information and practical help, Assistance to attend centre-based respite, planned and flexible respite, social outings and support for carers and families. Approx 3 hours per week.

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Working with residents and service providers in Seven Hills and Toongabbie area to address identified and changing needs of residents and improve living conditions. Current projects are: Community Development Project, Youth Project.

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Isolated Family Service

NSW, Australia

Enhance the skills and confidence of parents and improve educational, social and health outcomes for their children. Provide support and skill development for parents at the earliest possible opportunity and before serious difficulties arise. Provide support to families during the antenatal period. Services offered: Home visits, Supported playgroups, parent/community information sessions, watching your child grow (parenting resource), family/community events, and parenting information sheets.

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Case Management Teams work at the Community Mental Health Centres to offer ongoing treatment and support. This is mainly to people with long-term mental health disorders such as schizophrenia and mood disorders. The services offered by these teams include: Bilingual and bi-cultural services including counselling in Greek, Arabic, Cantonese and Macedonian (Interpreter services are available for other languages}. Case management. Counselling. Education about mental health and illnesses. Home visits. Rehabilitation. Supervision with medication. Support services for the consumer, their family and/or their carers. The intake for this service is through St.George Hospital Central Intake and services may be provided at the hospital or other local community health centres.

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JewishCare provides a range of therapeutic and practical services for older members of the Russian community. The program employs Russian speaking staff who can provide case management, advocacy, education and liaison with other community organisations.

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Managed by the Salvation Army Youth Link in collaboration with the Area Health Service. A free service which offers support to young people 16-25 years who are completing detox, rehab or leaving detention. Provides flexible and individual support within a case management model.

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Medical centre providing: General Practitioner; Pathology; Cardiac ECG; Wound care. All patients are bulk billed.

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The Reconnect Programme is for young people aged 12-18 who are homeless or at risk of homelessness and their families. Early Intervention Case Management service to support and advocate for young people and help resolve family conflict. Family Mediation Service.

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Provides support and referral services for Aboriginal people. Various health education programs, hospital and home visiting on health matters and networking with other agencies.

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Provides case management and support for adolescents at risk of homelessness or at risk of going into care, and their families.

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Provides support, counselling and referral for people who are experiencing major barriers and personal difficulties and who are on the Centrelink benefit, prior to seeking employment.

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Families NSW Project - play groups, Family Worker(casework), Bus run for school, Transition to school program, Mobile playbus, Parent education workshops, Parent groups, Early literacy project, Child and family inter agency and Autism support group for parents.

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Various program components addressing different levels of substance use and motivation. Includes information and assessment, harm minimisation groups, referral, case management. Day program: 4 days per week for 8 weeks for those looking to cease or dramatically reduce substance use: CBT (cognitive behavioural therapy) based. Can also provide 1:1 counselling.

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Keeps an updated list of boarding houses in the Waverley LGA. Provides support and possible case management for residents of these boarding houses. Gives assistance to boarding house residents {and others in need of this service)in filling out Department of Housing Applications (every 2nd Wednesday 10am - 12md at the Echo centre).

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Provide a wide range of services to children and adolescents, adults & the aged who are experiencing mental health issues. This service is family focused & also provides health promotion, prevention and early intervention. Referrals can be directed to our central entry point by contacting Accessline 1800 800 944 (24 hour service)

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Community based support group which aims to provide information and support to sufferers of neurological disorders (including Motor Neurone Disease, Parkinsons, Tourette Syndrome, Multiple Sclerosis, Epilepsy, Huntingtons Disease, Cerebral Palsy, Dementia/Alzheimers, Rhett Syndrome, Acquired Brain Injury) and their families, friends and carers. Also provides Case Management support from diagnoses onwards. Support Group meets every 2nd Wednesday of the month, 1pm at the Musicians Club. (Current at 31/03/08)

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Case management service to assist and organise a range of community home services for people with dementia who have complex care needs.

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Visiting Grenfell each Tuesday

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Work with young people and their families offering individual and family counselling, case management, mediation, practical support and referrals. Also incorporates use of art therapy (have a part time art therapist). Also offers a number of groups for young people and parents. The Reaching Out (Reconnect) project works with young people at risk of homelessness (have left home, be considering leaving home or having family problems). Outreach work is possible.

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Vinnies Mentoring Program

NSW, Australia

This is a program designed to help young people who may be in need of an adult, other than family or relatives, to become friends with. The adult will become a mentor/friend. After training the mentor will be matched to the right person.

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The Job Placement Employment and Training Program (JPET)helps disadvantaged young people to get back on track by providing support and advice on finding somewhere to live, finances, school, Tafe and job training.

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Respite Access

NSW, Australia

The Respite Access program is aimed at meeting the respite care needs of clients who have a disability, and their families. The program provides support where there are no other appropriate services available or previous service provision has broken down. The program provides flexible respite in a number of ways, eg; care for client in carer's home, assistance in client's home, carer accompany client on outings/holidays. Case-management plans are developed for each client.

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Assistance to spanish speaking people. Necessary to phone for bookings.

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Provides a range of services to assist in the settlement of Khmer people including Links to Learning Project (see separate record), case work, community development, groupwork and recreational activities for Khmer youth, children, women and the elderly.

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Anglicare Family Services

NSW, Australia

Home visiting service providing casework, referral, advocacy and group work to vulnerable families with young children from antenatal to 18 yrs. Our focus is on working with parents and children on issues such as parenting, isolation, housing, financial, legal relationship, grief/loss, stress management, self esteem, communication, mental health. We offer groups that cover these issues as well as playgroups.

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Family Support Services support families with young children who live within the Canterbury Local Government Area.

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Co.As.It.'s Youth and Family worker offers casework, group work and community development service. The worker provides culturally sensitive and linguistically appropriate support services to Italian-Australian youth. The program also works with families to assist in conflict resolution and address issues pertaining to cultural and linguistic difference and other matters relevant to CALD communities.

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Rosemount Day Programme

NSW, Australia

This programme is for young people aged 15-17 who find continuing at school a problem, or lack confidence and have low self esteem. The programme is aimed to help young people develop basic social, educational and work skills necessary for coping in today's world.

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The NSW Department of Juvenile Justice supervises and cares for young offenders in the community and in detention centres. It provides youth justice conferences for young offenders referred by police or the courts. Services include; assessment reports prepared to assist courts in determining sentences, court directed supervision of juvenile offenders placed on good behaviour bonds, probation, community service or parole orders, support for young people with problems seeking bail or remanded in custody, the provision of counselling and developmental programs as an alternative to detention with a focus on alcohol and other drug misuse, generalist counselling, group work and living skills

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Support service for people with schizophrenia & mental illness & their carers. This includes telephone support, education & information, & support groups . Some accommodation support with programs. Day to Day living Program, Personal Helpers & Mentors Program, Resource and Recovery, Carer Assist, Respite Development and Community Development Programs available from Sunflower House.

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CommuniCare 5000

NSW, Australia

CommuniCare 5000 is a program funded under the Mental Health Community Based Program - a Commonwealth initiative to support individuals and families impacted upon by Mental Illness. CommuniCare 5000 provides the following services; Case Management, Brokerage Funding, Support, Respite Care information, Refferral and Information, Community Education and Training. The program is available throughout the Riverina Murray, however priority of service will be given to carers and families who reside in communities of less than 5000 people.

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CARE for Families

NSW, Australia

CARE for families is for people who have been diagnosed with serious mental illness and their families and carers. A case manager will work closely with the family as a whole to provide information and improve communication. The program also ensures that other services working with the family, support common goals. Families from all cultural backgrounds are invited.

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ComPacks - Temora

NSW, Australia

ComPacks is a case managed package of care provided for up to 6 weeks after discharge from hospital. The length of service depends upon the amount of support required. This service is people who need two or more services in order for them to return home safely with appropriate care in place. Services available include; Domestic Assistance, Personal Care, Meals, Social Support, Transport, Respite Care, Small items of equipment and Home Modification and Maintenance. if ongoing assistance is needed after the six week period, other community services will be accessed

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ComPacks Program - Mudgee

NSW, Australia

ComPacks is a case-managed package of care for up to 6 weeks after discharge from hospital. this service has been established for people who need two or more community service and case management to ensure that people can return home safely with appropriate care in place. A ComPack must be in place before a patient is discharged from hospital.

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Study Support Centre (SSC) assists young people aged 15-20 who have left school prior to their school certificate. The programme is for young people who want to improve their literacy and numeracy skills, it is also for people who require further education and training or job opportunities. The Centre is run in partnership with Petersham College of TAFE, which provides learner support.

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ACare Home Services provides home nursing care and support services to clients of all ages. Services include nursing care, personal care, companionship, home support such as meal preparation, housekeeping and shopping, in home respite care, transport, palliative care and case management.

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Dr Jane Hargood

NSW, Australia

Obstetrics and Gynaecologist

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