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Commonwealth Ombudsman

VIC, Australia

The Commonwealth Ombudsman investigates complaints about Commonwealth Government departments and agencies actions to see if they are unlawful, wrong, unjust or discriminatory. The Commonwealth Ombudsman is also the ACT Ombudsman. The Ombudsman's investigations are free and there are no formal procedures to follow. You can make a complaint in person, in writing, by telephone.

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The Equal Opportunity Commission Victoria deals with equal opportunity and discrimination in the State of Victoria in Australia. The Commission resolves discrimination complaints lodged under the Victorian Equal Opportunity Act and the Raccial and Religous Tolerance Act and provides information about equal opportunity rights and responsibilities provides training and education programs and campaigns about equal opportunity

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PACT Community Support

VIC, Australia

This service offers public housing tenants and applicants with independent advice, support and referral services provided under the Public Housing Advocacy Program (PHAP). Regionally located service providers are available to assist public tenants with such matters as resolving maintenance concerns, waiting-list inquiries, arrears issues and understanding tenancy rights and responsibilities. They are also able to provide referral to a range of local, regional or state-wide community services. The victim's assistance program assists victims of crime.

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PACT Community Support

VIC, Australia

This service offers public housing tenants and applicants with independent advice, support and referral services provided under the Public Housing Advocacy Program (PHAP). Regionally located service providers are available to assist public tenants with such matters as resolving maintenance concerns, waiting-list inquiries, arrears issues and understanding tenancy rights and responsibilities. They are also able to provide referral to a range of local, regional or state-wide community services.

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The Ombudsman's Office

VIC, Australia

Service Description: The general function of the Ombudsman is to investigate complaints concerning administrative actions taken in Government departments, statutory bodies, or by officers and employees of municipal councils. The Ombudsman also receives complaints against members of the Police Force, investigates certain complaints, and oversees and monitors the investigation by police of complaints. Specialist Disability Information Services are funded to provide up-to-date and accessible information for people with a disability, their family, carers, and service providers which supports self-management and client choice, and to promote community awareness of general or specific disability issues.

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The Commission investigates and provides confidential conciliation services following complaints of sexual harassment or discrimination or unfair treatment on the basis of age, disability, industrial activity, lawful sexual activity or sexual orientation, marital status, parental or carer status, physical features, political belief or activity, pregnancy, race, religion, sex, gender identity, breast-feeding or personal association with any of these identified grounds. The Commission also provides assistance with formalising a complaint. If conciliation is unsuccessful, either party has the right to refer the case to the Anti-Discrimination List, Victorian Civil and Administration Tribunal, in which event private legal representation is optional

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