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The Seniors Telephone information Service is staffed by volunteers, and provides information and referral service and advice on issues such as accommodation options, education, finance, business, health and lifestyle. To customers on matters, of concern to seniors. This service comes under the Dept for Communities Seniors Card Centre, for further information look on their website. Updated December 2006.

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AnglicareWA

WA, Australia

AnglicareWA administers Emergency Relief(ER) at metropolitan and regional locations. Anglicare works collaboratively with local parishes and communities to provide ER. AnglicareWA ER Services provide short-term financial and/or material assistance to individuals and families in crisis. AnglicareWA also provides support , advocacy and referral to other services to assist people to alleviate their immediate financial crisis. ER assistance can be provided in the form of:- Food vouchers,non-perishable food and hampers at Christmas time;- Part-payment of one utility account per year; -Telstra accounts(landlines only); - medical/dental/optical accts.; rent/accommodation ;smart-riders/phonecards; - material assistance such as blankets and clothing, and; - Info and referral to other services such as debt negotiation and advocacy services. Anglicare Crisis Accommodation : 9325 7033 Anglicare WA Op Shops Good quality low cost clothing and household goods sold to the public.

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Can connect members of the community to food parcel service. They do family support as their specialty. Adult migrant English classes. Muslim women's support centre; outreach worker. Parental information, assistance with centrelink problems. Community Support Work. Legal advice (minimal fee).

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Advice and assistance for people facing financial problems. Administers the WA No Interest Loan Service.

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Financial information, planning and education for all, not just Centrelink customers. Talks given to groups etc on financial matters.

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Centrelink

WA, Australia

Customers may attend in person or call the following numbers: Appointments Line 131 021, Multilingual service - 131 202, Family Payments 136 150 , Pensioner Education Supplement /Youth and Students Supplement 132 490, Child Care Benefits & Family Tax Payments 136 150, Child Support 131 272, Abstudy 132 317, Isolated Children 132 318. Employment services 132 850, Retirement 132 300, Disability sickness & Carers 132 717, TTY 1800 810 586, Customer relations 1800 050 004, tty feedback service 1800 000 567 a teletypewriter required for this service.

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Provides - Family Counselling and Mediation including Family Relationship Counselling, Family Mediation and 1800 Telephone Counselling 1800 812 511. Provides - Family & Domestic Violence Programs - The Albany Womens Centre, Children's Domestic Violence Counselling Service, Domestic Family Violence Counselling Service and Changing Tracks. Also - Financial Counselling; Supported Housing Assistance Program and the Bridges Program. Also an agent for WA NILS( No Interest Loan Scheme).

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Assists individuals and families experiencing financial difficulties with budgeting, debt negotiation and advocacy. Agents for No Interest Loan SAcheme (NILS).

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Asists individuals and families experiencing financial difficulties with budgeting, debt negotiation and advocacy. Agents for No Interest Loan Scheme (NILS)

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Loans are available for essential household items such as fridges, washing machines and hot water systems. May be able to assist with air conditioners above the 26 paralell. Bed and mattress is also provided. Loan limit minimum is $200 and the maximum is $1000. NILS prefers customers ring NILS direct on 1300 365 301 to determine eligibility, NILS will then refer to the appropriate agency.NILS agencies in Kalgoortlie are Centrecare, The Salvation Army and Escare in Esperance.

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Loans are available for essential household items such as fridges, washing machines and hot water systems. May be able to assist with air conditioners also. Loan limit minimum is $200 and the maximum is $1000. NILS prefers customers ring NILS direct on 1300 365 301 to determine eligibility, NILS will then refer to the appropriate agency.

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Loans are available for essential household items such as fridges, washing machines and hot water systems. May be able to assist with air conditioners also. Loan limit minimum is $200 and the maximum is $1000. NILS prefers customers ring NILS direct on 1300 365 301 to determine eligibility, NILS will then refer to the appropriate agency.

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Loans are available for essential household items such as fridges, washing machines and hot water systems. May be able to assist with air conditioners also. Loan limit minimum is $200 and the maximum is $1000. NILS prefers customers ring NILS direct on 1300 365 301 to determine eligibility, NILS will then refer to the appropriate agency.

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Loans are available for essential household items such as fridges, washing machines and hot water systems. May be able to assist with air conditioners also. Loan limit minimum is $200 and the maximum is $1000. NILS prefers customers ring NILS direct on 1300 365 301 to determine eligibility, NILS will then refer to the appropriate agency.

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Loans are available for essential household items such as fridges, washing machines and hot water systems. May be able to assist with air conditioners also. Loan limit minimum is $200 and the maximum is $1000. NILS prefers customers ring NILS direct on 1300 365 301 to determine eligibility, NILS will then refer to the appropriate agency.

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Tenancy issues.

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Administers: Family & Domestic Violence Unit; Office for Children & Youth; Office for Women's Policy; Office for Seniors Interests; Volunteering Secretariat

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Frontier Services

WA, Australia

Service for immigrants to area to facilitate inclusion in the community, including into areas of education, health and accommodation.

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Frontier Services

WA, Australia

Service for immigrants to area to facilitate inclusion in the community, including into areas of education, health and accommodation.

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Not a taxi service. Service is provided for people in a crisis or intoxicated state.

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State Government subsidised housing for low income earners who cannot otherwise afford their own home. Homeswest, Disability Housing, Keystart & Landstart

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Government subsidised housing for people on low income or with special purpose accomodation needs. Homeswest,Disabiltiy Housing,Keystart & Landstart

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People experiencing disadvantage

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Indigenous worker available and early migrant settlement assistance available NOT A FOOD AGENCY

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Provider will assist with utility bills (only avail once a year) (Western Power, Alinta Gas and Telstra) Will only assist once in a 12 month period. Subject to available funds. Provider will also assist with clothing, showers, lunch and social support. September 2008

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Information & resource centre, volunteers, respite for adults & children, equipment & assitive technology service, Goodwill Industries, Access employment and the following Programmes: Early intervention, school age intervention, country resource, independent living, health promotion and planned vocational participation. Updated March 2008..

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Retirees WA Inc

WA, Australia

Social Branches throughout state, offering art clubs, travel clubs, aged care facility and retirement villages. Updated March 2008

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City Of Melville Citizens Relief Fund is a community-based organisation aimed at providing emergency financial assistance to families within the City of Melville in times of financial crisis; additional support provided at Christmas eg: food hampers. Foodlinks food parcel assistance. Management committee meets bi-monthly at the City of Melville Civic Centre 4th Wednesday alternate months at 6pm.

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This is a free service for the Italian Community to help them access the Italian pension whilst an Australian citizen and/or resident. Advice is given to the Italian community on all matters relating to citizenship , residency and help is given in putting their financial affairs in order. It is a support service for the Italian community through the provision of information and assistance.

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Fremanshed Inc is a community men's shed aimed at-. - Providing a space to facilitate men of all ages participating in projects that can benefit both themselves and the community. - Linking men in the community to services and support structures to enhance their health and wellbeing. Restored to now being a functional workshop, we have already been involved in a number of community initiatives including Youth Projects, Back on Track Men's Programmes, repairs to community furniture, First Click Computer courses, helping with community events as well as offering a workshop for men in the region to access. Website www.fremanshed.org Fremantle Men's Community Shed offers Woodworking, computer skills.Currently planning a metalwork area.Open Saturdays and every second Wednesday. Apart from member access, we have partnered community groups to run courses-Youth at Risk, Men's "Back on Track"(woodwork and mentoring), First Click for Seniors (Computer literacy Course).

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The Welfare services of this Church operate out of the Church office and appointments must be made. They provide emergency food relief with parcels and vouchers(also for clothing from the "Good Sammy" shops).Household furniture is also supplied. When funds are available then help is given with paying bills(utilities only). NILS is also available upon request. The Welfare Centre also offers courses to clients who have reached a crisis point in their lives called " Positive Lifestyle Course" , allowing them to acquire skills to integrate back into society.

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Wes-Assist

WA, Australia

Provides financial counselling, budget education, limited bill paying. For low income people living in the Fremantle area. Phone for appointment.

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Geraldton Family Church

WA, Australia

Also run miscellaneous community programs when needed.

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JPET

WA, Australia

Assists disadvantaged young people who are homeless or at risk of homelessness, or experiencing multiple barriers. Can refer and link people into employment and training or help to stay at school or work out finances. Covers Bunbury and surrounding districts including Harvey.

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JPET

WA, Australia

Margaret River, Augusta, Nannup

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JPET

WA, Australia

Busselton, Dunsborough, Capel

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Range of services to support the local Aboriginal Community

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Interest free loans specifically for essential household goods (whitegoods).Application must be accompanied by 2 quotes and payment is made directly to retailer. Customer has choice of which quote to accept. Low repayments at 2.5% of loan

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Australian Relief and Mercy Services Ltd is a part of the Mercy Ministry - "Youth with a Mission" and have offices at various locations throughout Australia: Head office in Melbourne, Vic. The Community Development Programme evolved as a result of research into the needs of the Perth Community. This is a voluntary service aimed at providing crisis / emergency relief to the vulnerable in the community. For further information on services please ring on (08) 9328 5321. Updated March 2008.

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Veterans Service Centre

WA, Australia

The VAFIS can explain rules of income and assets tests and how these affect income support entitlements. Info on new deeming system for financial issues. Impact of retirement, property sales, aged care on Vets entitlements. No investment advice. Counselling,simple taxation issues. Clients can visit office, or telephone or arrange home visits. Updated February 2008

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Carers payment/pension, seniors HCC, Mature Age Allowance. Updated April 2008.

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St Mary's Anglicare

WA, Australia

Emergency relief - food vouchers and parcels, Telstra vouchers, part-bill payments. Financial counselling service available, by appointment only

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This service assists people in financial difficulty through negotiation and advocacy with government and non-government organisations, with budget management, and provides information and resources on a wide range of services. Coverage: Sorrento, Duncraig, Greenwood, Warwick, Craigie, Hillarys, Kallaroo, Padbury, Kingsley, Woodvale, Beldon, Connolly, Edgewater, Heathridge, Joondalup, Mullaloo, Ocean Reef, Currambine, Iluka & Kinross.

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This service offers financial counselling which assists residents who are experiencing financial difficulties. Financial Counsellors can explain your options if you cannot pay an account and can assist with negotiations with creditors regarding loans, mortgages, credit cards etc. Financial Counsellors are able to give information on bankruptcy and help explore other options.

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Youth Accommodatio Support Service which includes crisis housing, a transitional housing program and financial counselling. The service is aimed at young people aged 16-25 years

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Seniors Assistance Fund

WA, Australia

The SAF is funded by City of Melville and managed by Care Options for all senior residents in the Melville area. It is an open-ended , short-term program for elderly residents in the Melville area who have exhausted all the usual services available like HACC and are now eligible for the SAF. The Seniors Assistance Fund provides assistance to seniors in the areas of respite, gardening, home maintenance, transport, and the purchase of equipment such as shower chairs, rails, and ramps.Whatever service is needed this SAF will attempt to provide it.

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Financial counselling and accounting. Nominal fee for accounting service

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Superannuation Infoline

WA, Australia

Provides information on superannuation. Translation/Interpreter 13 14 50. Updated February 2008.

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Financial counselling. Services are available for walk-in and appointments. Will provide visiting service to telecentres and hospitals for people in surrroundng area. The Narrogin DCP:- Narrogin Office Government Buildings Park Street, Narrogin WA 6312 (08) 9881 0123

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Appointments are essential. Types of assistance that can be provided. -Food -Food vouchers (these will be given to people only with special needs) -Rent and bond -Power accounts arrears -Gas accounts arrears -Gas bottles -Medication -Baby formula -Essential travel (to job interviews, to visit ill relatives or medical appointments not covered by PATS) -Short term accommodation (for men and women) -Essential basic tools of trade in case of work. Financial Assistance available for fuel (for Work ), gas, electricity, short term accomodation. Blankets are also provided.

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City of Wanneroo provides financial counselling services to residents including small business operators and self-employmed who are experiencing financial difficulties.

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Centrelink

WA, Australia

Centrelink covers many different categories Pplease see below for services offered or see website for phone numbers for each category

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Many low income households face a major problem if they need to buy an essential household item, but don't have savings and can't get affordable credit. Community groups have devised 'No Interest Loan Schemes' (NILSO) to solve this problem. A typical NILSO loan is for around $600 - $1000 for a washing machine, fridge or medical appliance. As loans are repaid over 12-15 months, the money is lent out again to other people in the community. NILSO are run by local community groups such Neighbourhood Centres or charities. LEVITICUS Loans by Mercycare and St Vincent de Paul Society are a similar low interest loan. Leviticus Loans is a No-Interest Loans Scheme that provides small loans for low-income people. The loans are for a maximum of $800 and are generally for white-goods and other essential goods and services. MercyCare : 9442 3444. WANILS(Head Office) is based in Willetton - 1300 365 301

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St John of God Counselling Centre in Fremantle has the 'Beating the Blues' program in its primary care mental health service . This is a computer based program is one of the services which the Centre offers to people with high prevalence mental disorder - predominantly depression and anxiety disorders. St John of God Counselling Centre is part of the Social Outreach Program of St John of God Health Care (SJGHC). The Centre was set up to assist people in the Fremantle area with high prevalence mental disorders, together with their families or carers. It is recognised that at present many people attending their GP because of mental health problems are unable to access related therapy services, for financial or other reasons. the Counselling Centre also provides short term counselling, group programs and perinatal mental health services. People are referred by their General Practitioner, the area mental health service or another human service agency, or they may self-refer.

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AnglicareWA Administers Emergency Relief at metropolotain and regional locations. They work collaboratively with local parishes and communities. Includes the provision of short term financial and / or material assistance to individuals and families in crisis. Alss, support advocacy and referral to other services to assist people and alleviate their immediete financial stress. Can include Food vouchers, non-perishable food, Christmas Hampers, part payment of utilities account eg: Telstra, Medical/Dental costs, Rent / accommodation.

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Financial advise / counselling for indigenous and rural community

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Sussex Street Community Law Service Inc is part of the Australia wide network of Community Legal Centres. these are independant, not for profit organisations which target their services to people on low incomes and other experiencing social disadvantage.

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