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Tablelands Community Support Options receives funding from the State and Australian Government to provide services to people who are aged, have a disability and their carers who live in the Armidale Dumaresq, Walcha, Uralla and Guyra Local Government Areas.

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The aim of the Community Options Case Management Service Project is to assist frail-aged and younger people with disabilities from premature or inappropriate admission to long-term residential care, by arranging support services and providing case management.

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Work Solutions

NSW, Australia

Work Solutions is the "gateway" for all enquiries regarding work experience, employment & vocational training provided through Kurrajong Waratah's employment services. They assist school leavers & their families in the transition from school to employment & operate a transitional program for people in receipt of Post School Options or ATLAS funding. Work Solutions assists in specialist recruitment & training services for jobseekers with a disability or barriers to employment. They place, train & support people with a disability in employment for the life of the job. Work Solutions provides Veetab accredited pre-employment training.

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If you have a disability, injury or health problem such as: back injury, emotional problems, psychological problems, speech difficulties, memory loss, head injury, severe arthritis, hearing or vision loss. Provides Vocational Rehabilitation assistance to people who are ill or injured assisting them to re-enter or join the work force.

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A program of Centacare Port Macquarie. Lifestyle support for people with serious mental illness who live independently. Service provides living skills, case management, budgeting advice, and social support. This can be done through linking client with other service providers. All initial referrals must go through PMBH mental Health Unit.

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A case management service that co-ordinates services to people with disabilities and frail aged people with complex needs and their carers, so they can continue living in their own home. There is an Equipment pool (for Great Lakes area ONLY, that enables people in the community to access affordable equipment for short term periods, to try before you buy or after a hospital stay.

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Case management and rehabilitation services to people with traumatic brain injury. Emphasis on cognitive and psychosocial dysfunction. Particularly recent accident victims assist with transition from hospital to living in the community.

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Provides supervision and group conferencing, supervision of access visits, report writing to Australian Legal Aid, advocacy, support coordination to families dealing with government departments. Support and respite, youth support/difficult behaviours. Supervised transport. Residential Care: - one on one care in a safe environment in which the child/young person may reside.

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Assists people with an injury or disability to gain or keep employment and to live more independently in their community.Advice to employers as well.People who have a disability, health condition or injury are eligible to apply.

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Provides assessment and where appropriate case management of people with a mental illness. Provides information and referral. For friends and relatives of people with a mental illness.

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Various services combined such as:respite care,limited domestic assistance,transport to medical appointments,meals on wheels,various support groups,information and advocacy,case management,referrals,home modifications,home maintenance. Centerlink Agency

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NCBIRS provides goal centred rehabilitation, education and support for people who have sustained a traumatic brain injury within the past five years. Based on a model of community reintegration with a focus on cognitive and psychosocial issues. NCBIRS also provides education and support to families and carers and has for several years now held monthly client and family support groups.

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Provides a respite planning service that is flexible & responsive to individual needs. In home and out of home. Can be overnight or for shorter time. Priority: not currently receiving services, or living in an area without respiite services, financilly disadvantaged, complex needs, ATSI aboriginal or CALD background, at risk of care relationship breaking down.

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Broken Hill City Council Community Options provides case management and brokerage services to frail aged and younger people with a disability with complex care needs who are at risk of premature admission to residential care. Services are provided to assist these people to remain living independently in their home. Support is also available to their carers through the National Respite for Carers Program (NRCP). Services include: Case Management, Personal Care, Shopping, Domestic Assistance, Gardening, Respite Care, Individual Transport Assistance and Laundry. Also provides case management through the ComPacks Project of care for up to 6 weeks after discharge from hospital. This service has been established for people who need two or more community services to ensure that people can return home safely with appropriate care in place.

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Provides clients with a single case manager to link them to services required to live independently in their own home. Administers COMPACKS Program. Services are provided to clients who are frail aged, people with a moderate to severe functional disability and their carers who have complex needs living in the Blue Mountains. Case plans are developed together with the client based on the client's personal goals with the aim of the client's regaining their independence.

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Brokerage Options Program

NSW, Australia

The program aims to assist people with a mild to moderate disability to access services that they need to live in their own home through medium term case management. $20 voluntary contribution

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This service help people with a disability living in the community. High quality programming and support is provided to people with a disability through five models of service: Intensive Programming, Service Co-Ordination, Crisis Intervention, Direct Support and Training. They also help individuals with a disability maintain an independent role in the community by providing support when and where it is needed.

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Assist the client and carer to access the services they need. COP is a case management service for clients whose needs cannot be met by mainstream Home & Community Care (HACC) Services.

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Service provides an open employment service. They find jobs for people with disabilities in mainstream employment. They offer training and on the job support as well as finding good employers and businesses. Phone North West Personnel as initial point of contact. Then an appointment will be made. Waiting list on application Penrith Office address 3/30 Woodriff Street Penrith.

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Comprehensive Mental Health Services including Crisis Intervention, Case Management, Doctors Appointments, Treatment, Referrals to other Services.

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The Wellington Senior Citizens' Centre implements programs and provides activities for people over 55 years or younger people with disabilities. Council employs a community worker for the aged and disabled who is responsible for the development of community services, provision of information on community services and referral, support and case work management. Activities provided at the Senior Citizens' Centre include: craft, exercises, luncheons, information days, walking, carpet bowls, cards, Bingo, videos and games. The Centre also coordinates Wellington Council's Community Bus which provides fortnightly trips to Yeoval, Stuart Town and Mumbil.

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CASS provides assistance to people with an acquired brain injury. The service provides Case Management, the case worker assists service users to develop an individual plan which assists the service user to - Make decisions about their life goals, Develop support networks, Access further training/education, Develop new recreational interests, Be able to live independently, Access services. Open House is at office between 9 am and 12 pm on Mondays. Social Club plans recreational and social activities for every Wednesday.

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The aim of the project is to provide assistance to people with disabilities who are living independently, living with families or living with ageing carers and want to remain outside supported accommodation. PRIORITY is given to those with ageing carers. An in home assessment will take place to provide a tailored assistance plan. The project provides support to live independently, by enhancing living skills, accessing the community, supporting social interaction and opportunities and personal assistance.

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HBIRO provides flexible respite options to people with an acquired brain injury who live with a Carer and reside in the Hunter Region. Respite options include: Camps - A camp for adults and children is held once a year. In-House Respite - Consumers come and stay for short periods in the respite house for a holiday with support from Community Service Workers (CSWs) Community respite - Consumers participant in a variety of activities of their choice within the community, with the support of a CSW. Activities may include - shopping, going to the movies, swimming, attending the gym or participating in volunteer work. Group Function Days - Throughout the year a variety of group days are held giving Consumers the opportunity to socialise with their peers. Each Consumer has a respite plan, which is reviewed regularly to ensure the service is meeting individual and changing needs.

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Providing information and referral, assessment, service co-ordination/case management, behaviour intervention, support for carers assistance with disability related issues, assistance with seating and positioning, communication programs, assistance with eating and drinking problems. Case management for people with an intellectual disability.

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Provides a wide range of services which includes information, referral and advocacy, EAPA (available for any location) vouchers and emergency cash relief (must be singleton local area), also TBAC (Telstra vouchers only). Resource centre, room usage, small groups, personal development, Volunteer training. Member of Neighbourhood Access Network. Women's health clinic - 1st and 3rd mondays - free but by appointment. Visiting services conference centre.

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Community Options Project is a case management service for clients whose needs cannot be solely met by mainstream Home and Community Care Services i.e. Home Care Service of NSW, Lower Hunter Community Health, Food services (meals on wheels), Community Transport, Respite Services. Community Options project exists to support people who would otherwise be at high risk of inappropriate or premature institutionalisation i.e Nursing Home accommodation. Community Options project is designed specifically to focus on the needs of the client/carer as expressed by him/her.

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New Lake Peer Support Inc

NSW, Australia

New Lake Peer Support Inc. provides a range of support services to people with moderate to severe disabilities and their primary carers living in the Newcastle and Lake Macquarie local government areas, including overnight respite (cottage, in -home, holiday and emergency) participation in supported social and leisure activities; assistance with transport (limited); community access; independent living and social skills training (PSP, Community participation & transition to work) and information and referral services.

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Coalfields Community Options is a case management and brokerage service that has been funded by the Department of Ageing, Disability and Home care to assist the frail aged, younger people with disabilities and their carers to remain in their homes instead of being prematurely or inappropriately placed in residential care.

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Case management service for individuals with a primary physical disability - school leavers with moderate to high support needs. Training and support programs based on individual needs aimed at further developing the skills required for enhanced community integration and access to employment. Programs include: transport and access, links with education and training services, social activities and community integration, recreational activity, resources for resume development and job searching. Not centre based, includes in-home and community support. Transport training available.

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Greenacres Industries

NSW, Australia

Supported employment and case management service for people with a primary physical disability - school leavers with moderate to high support needs. Training and support programs based on individual needs, aimed at further developing the skills required for enhanced community integration and access to employment. Programs include: transport and access, links with education and training services, social activities and community integration, recreational activity, resources for resume development and job searching. Not centre based, includes in-home and community support. Transport not provided -own or public transport. Self referral is accepted.

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The Auburn Street Centre provides people who have a disability with the skills and training needed to gain independence in their lives. Suitable for people with low to moderate support needs. Training and support programs are based on the individual needs of each person and aim at developing the skills required for enhanced opportunities in the community in which they live. Programs are individually tailored Programs currently on offer include: community access, protective behaviours, computer skills and internet access, woodwork, drama, art or music. Service also refers to Joblink for work experience and helps with attendance to any TAFE course.

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Provides outpatient community-based rehabilitation to residents of the Illawarra and Shoalhaven who have an acquired/ traumatic brain injury. Provides individual and group programs which are client focused and goal directed. Some of the programs include: memory strategies, diary training, communication skills, social skills, relaxation training, and Anger Management. Also provides individual counselling, education and support for carers and the community. Carer Support Group 1st Tuesday of every month at Headway Illawarra from 10 am to 12 noon. Contact Janet for further details. A Full time Psychologist is available. A Part Time Psychologist is available in the Shoalhaven region. Exercise scientist and Paediatric worker available, as well as a full time Social Worker, Part time Speech Pathologist and Part time Occupational Therapist. Referrals from acute and rehabilitation hospitals, individuals, GPs and community agencies is accepted.

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Outreach service Providing rehabilitation for people with a traumatic brain injury. Assistance to resume community living. Psychological assessment and counselling. Other therapy services are accessed through the hospital. Services are co-ordinated by a case manager.An outreach service that provides rehabilitation for people with a traumatic brain injury. Assistance is given to resume community living. A Psychological assessment and counselling is provided. Other therapy services are accessed through the hospital. Services are co-ordinated by a case manager.

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Case management for people with a disability and their family/ carers who have high or complex support needs and require long term case management. Referrals can be made by person with a disability, their family or carer, service provider, advocate, guardian, friend or any other source, however it must be with the knowledge and consent of the person with a disability, their family or carer and on the required referral form.

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COPS provides case management to Frail Aged, people with disabilities and their carers with complex care needs. Services include case management, personal care, domestic assistance, respite care, transport (not as a separate service), meal preparation. Support and service provision is very flexible and can be modified to best suit the client's changing needs if required. Provides emergency respite in times of crisis and unforeseen circumstances. Clients must have a carer to be eligible for this service (see separate entry for emergency respite).

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In home support for people with complex care needs. Services include case management, personal care, domestic assistance, respite care, transport, meal preparation. Service provision is flexible and can be modified to best suit the client's changing needs. COPS have a small budget to provide assistance in purchasing equipment for existing clients.

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Case Management/brokerage service to assist the frail aged and people with moderate to severe disabilities with high level complex needs. The service develops a comprehensive support plan to help people to remain living in their own home.

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Supports adults who have severe & multiple disabilities to gain access to community activities & services, so as to achieve individual personal goals. Provides staff support for personal care, transport, communication, access & advocacy.

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Family support Casework services to families in crisis or at vulnerable times in their lives. Services are both home-based and centre-based. Services include a Personal Support Program, Domestic violence groups, court support, supported playgroups, disability respite, youth services and mediation. Counselling services also available.

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CRS Australia Queanbeyan

NSW, Australia

Provides training and employment rehabilitation programs to: People with disabilities; Those injuried who require assistance to find and/or maintain employment. CRS can assist with jobseeking and offer short periods of work experience.

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Informal meeting for people to learn how to live with hearing loss. Volunteer group. Queanbeyan group no longer meets so please contact the parent group for educational information. Carolyn a local is happy to chat over coffee about skills she has aquired living with a hearing loss.

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Case management by appointment, a program under the home and community care arm of the Queanbeyan Council.

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Provides information, referral, short term case management, advocacy, support and training for service providers and people with disabilities and their carers. EPDP aims to create awareness and understanding of disability and multicultural issues within communities.

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Accommodation Outreach Provides long term support to people with disabilities who live in their own home in the community. Support consists of a mix of support co-ordination and drop in services support. Level of support varies significantly according to each individual's needs. It is part of the Supported Living philosophy to allow as much opportunity for freedom, choice and decision making to the clients as possible. Whilst we can and offer some living skills training, most of our efforts are spent problem solving and assisting people to access services in the community.

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Staff proivide case management and coordinate a range of community services that best meet the needs of each client. Services can include home nursing, respite, home maintenance, home help personal care and meal services. Ongoing support from staff ensures clients changing needs are meet.

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Centacare offers the Personal Support Programme(PSP) to unemployed people who are in receipt of Centrelink benefits and who are facing barriers to social and vocational participation. These barriers may include; psychological conditions; physical/intellectual disability; poor literacy skills; substance abuse issues; social isolation. Clients work with a case manager to develop goals and strategies to overcome their barriers. Clients may then be assisted to access appropriate vocational or employment programs.

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121 Employment

NSW, Australia

Provides support to people with disabilities to obtain and maintain employment in the regular labour market. There are two teams of staff, one working with people with a psychiatric disability and the other working with people with an intellectual disability. Services provided include: Setting employment goals Developing job seeking skills Securing employment Gaining work experience They also offer ongoing support to assist the person to maintain their job. The type of support offered is designed to empower each individual to reach their goals and potential.

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Provides early childhood intervention for children who have a disability, developmental delay or at risk of delay. Early Childhood intervention services include: Open play groups, small group sessions, home visits, individual sessions, development of individual family plans, preschool/childcare support and courses for families.

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CRS Australia - Rockdale

NSW, Australia

Commonwealth Rehabilitation Services (CRS)provides employment solutions for people with injuries or disabilities via a process called vocational rehabilitation. Vocational rehabilitation (occupational rehabilitation) enables a person with an injury, disability or health condition to get and keep suitable work. Provided eligibility criteria are met and following an initial assessment, a Case Manager establishes a Rehabilitation Plan to set the goal of a person's Rehabilitation Program. The Program may then include, for example, a Return to Work Program or Vocational Counselling. Other services offered by CRS include: back injury, communication, driving, independent living, literacy, neuropsychological and physical assessments; general counselling; career counselling; assistance with issues pertaining to occupation health and safety; and physical conditioning programs.

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CRS provides employment solutions for people with injuries or disabilities via a process called vocational rehabilitation. Vocational rehabilitation (occupational rehabilitation) enables a person with an injury, disability or health condition to get and keep suitable work. Provided eligibility criteria are met and following an initial assessment, a Case Manager establishes a Rehabilitation Plan to set the goal of a person's Rehabilitation Program. The Program may then include, for example, a Return to Work Program or Vocational Counselling. Other services offered by CRS include: back injury, communication, driving, independent living, literacy, neuropsychological, and physical assessments; general counselling; career counselling; assistance with issues pertaining to occupation health and safety; and physical conditioning programs. Fees: Vocational Rehabilitation is usually free for those who have an injury or disability and receive an income support benefit from Centrelink.

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Training and employment support for people with disabilities. Assists people with a disability to gain and maintain the employment of their chioce at industry standard wages and conditions in their local community. Includes: School Leaver Program; Workable Skills (Horticultural and Nursery Environments) Program.

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The social work support service offers each person and their family a tailored case management program, to suit their individual requirements. This may include the provision of practical and emotional support; co-ordination of flexible support and therapy services; advocacy and referral to other agencies as required.

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ACCESS is the central point for all enquiries about mental health problems in the sutherland shire area. ACCESS offer advice to people with mental health problems, their familys, GP's and other health professionals and service providers. The team provides a comprehensive profile of mental health needs and referal to the most appropriate services. You may call the acess team if you would like to make a referal.

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The Illawarra Community Support Team provide support and assistance to people with intellectual disabilities and their families living in the community. The team consists of community workers, a range of allied health professionals, psychologists and behavioural programmers. Provide advice on day programs and work placements, independent living and supported accommodation options, respite services, recreation and holidays, community based recreation options. The Illawarra Community Support Team offers support to people of all ages living between Helensburgh and Gerroa

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Services to support people with disabilities to remain in the community where possible - also in supported accommodation -social workers, psychologists, nurses, occupational therapists, speech pathologists and physiotherapists.

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Access Brain Injury Services specialised in designing programs tailored to meet the specific goals you wish to achieve. Services include Case Management, Vocational Programs, Clinical Services, Group Programs, Training and Education and Consultation.

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Formerly the Service Access System (SAS), Emergency Response is an interim program of last resort to assist anyone who is at risk of physical threat or abuse, the loss of independence or homelessness. After dialling the aforementioned phone number and then completing an application, the applicant is assigned a case manager who (provided eligibility criteria is met) will work to meet the needs of the applicant. Assistance may be provided in the form of a long term plan or a one off offer of support with the goal of assisting the person out of a crisis. Examples include the provision of a predetermined amount of in-home domestic support. Note that family members, other service providers, case managers etc. may assist with the completion of the application.

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Community Options provides a case management service to assist frail aged, younger people with disabilities and their carers who have complex care requirements to remain living at home. This case management model includes comprehensive assessment, individual care planning, service coordination of external organisations and informal supports, monitoring and review. The model also has brokerage dollars to coordinate private services which may not exist in the community. SSLAHP is also involved in two pilot projects funded until June 2007 for short term Case Management and Brokerage through NSW Health called SAFTE and Department of Veterans Affairs called the Veterans Brokerage Project.

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Community Care (Northern Beaches) provides a range of in-home and community-based support services to people with disabilities, those who are ageing, and their carers. They also provide development and provision of flexible and responsive assessment, case management, respite and dementia care services to assist people to remain living independently at home.

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Case management services to assist people living at home with complex care needs.

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Support in the home for people with mental illness

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Case management program for older parent carers over the age of 65 yrs old (45 yrs old for ATSI clients) caring for a son or daughter with a disability. The aim of the program is to link families into services and assisting with planning for their future.

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This service has been developed to provide positive behavioural support to individuals, carers/families and service providers. Services provided include information, referral, assessment, behaviour intervention, family support and training. Individuals with challenging behaviour are focused on to support their living/care arrangements, and a holistic approach is used to assist in identifying and managing challenging behaviours.

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Intensive Case Management and brokerage service for 12-25 year olds with a permanent disability and complex needs. It is a short to medium term project that will work with individuals using mentoring and life coaching frameworks. Priority will be given to individuals who are at risk of entering the criminal justice system.

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ComPacks is a case managed packaged of care for up to 6 weeks after discharge from hospital. To be eligible for case managed services through ComPacks, people will be assessed as requiring two or more community services on discharge, and require ComPacks support to facilitate discharge. This service has been established for people who need two or more community services to ensure that people can return home safely with appropriate care in place. Compacks is only available through Royal Prince Alfred, Balmain and St Vincents Hospitals. The Package is designed to meet each person's assessed clinical and support needs. Services include Domestic assistance, personal care, meals , social support, centre based day care, transport and respite care. Referrals are made by Social workers, discharge planners, discharge liaison service, continuum of care coordinators, ASET case managers.

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Camperdown Mental Health

NSW, Australia

Assessment support monitoring of those with mental health disorders. Crisis intervention also provided on a 24hr basis. Provide assessments, support monitoring, medication education and counselling. There is currently a waiting period as at June 2005.

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Provides a range of Community Care Services through the following funded programs: Commonwealth Respite & Carelink Centre (CRC & CCC), Mental Health Respite Program (MHRP), Case Management Support Coordination Program (SCP), Humanitarian Counselling Program, Youth Services, Families Early Intervention, OOSH, Children and Youth Programs (JOSP, JPET & Reconnect).

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